Before you use our services, please carefully read the contents of our privacy policy. In the policy, we will inform you of the personal information we need to collect from you and explain the necessary reasons for collecting this information. Of course, we will respect your wishes before collecting any information.

At the same time, we will disclose to you how we will handle your information, how we will securely protect your personal information, and your legal rights and interests in how we handle your personal information.

Mkopo Wako is an online financial service application. Before we provide you with a loan, we need to collect some of your private data to help us understand your credit qualifications, and make sure your account absolutely in a security environment. You can refuse to provide your private information, but this may affect your use of our business.

Mkopo Wako have a secure data protection system in place. Your data will be encrypted in a complex manner and uploaded to our servers(https://live.pesafastatz.co) in a secure network environment. We will not modify your data or share your information with any third parties. Your data will only be used for risk analysis purposes.

1)To help us better understand you, you will need to provide basic information about yourself, such as your gender, age, date of birth, work information and registration number, address, state, NIDA number, etc.

2)You will need to provide financial information necessary for loan processing and payment, such as your account information for receiving funds.

3)We will collect data from your device for our credit scoring system. This includes information related to your device, such as device manufacturer and model, operating system, installed software applications, and unique user identifiers.

4)We also collect your email and contact list, as well as information related to device activity, such as SMS logs and IP location information.

Under the data protection law, you have several rights concerning your personal data, including the following:

Right to Correction: You can ask us to correct any of your data that is incomplete or inaccurate. Before we make any changes, we will need to verify your identity and the new information you provide.

Right to Erasure: You have the right to request the deletion of your personal data at any time. We are committed to ensuring the security of your data. Once we verify your identity and the reason for the deletion request, we will proceed with erasing your data in accordance with legal requirements.

Right to Data Portability: You can request that your personal data be transferred to you or a third party in a structured, commonly used, and machine-readable format. This right applies only to automated information that you initially gave consent for us to use or that we processed to fulfill a contract with you.

Right to Withdraw Consent: You can withdraw your consent for data processing at any time. However, this does not affect the legality of any processing conducted prior to your withdrawal. If you choose to withdraw your consent, certain products or services may no longer be available to you, and we will inform you of this when you make the request.

You can exercise these rights by contacting our customer service via email or through our online customer support. We aim to respond to all valid requests within one month. If your request is particularly complex or if you submit multiple requests, our response time may exceed one month. In such cases, we will notify you and keep you updated on the progress.

To the extent required by applicable law, whenever Mkopo Wako collects personal information, Mkopo Wako will:

1. Legal Compliance: Mkopo Wako will only collect information about our users within the scope required by law. We will not collect user information unlawfully, and we will seek our users' permission before collecting their information.

2. Data Quality: Mkopo Wako will take reasonable measures, such as encrypted network transmission and not sharing or selling user information to any third party, to ensure that your personal information is reliable, accurate, and complete, and kept up to date when necessary.

3. Marketing Restrictions: Mkopo Wako will not use your personal information for direct marketing, especially if the user has explicitly declined.

4.Information Protection: Mkopo Wako will take appropriate measures (through confidentiality agreements or other means) to protect personal information, especially when it needs to be disclosed to third parties or transferred to other countries/regions. Even for internal transfers within the company to other regions, adequate protection will be provided.

5.Policy Association: This policy is an integral part of the Mkopo Wako Credit Agreement, meaning it is a crucial component of the entire agreement.

When you register an account in our platform，you have to provide to us certain Personal Information, including your name, National ID , date of birth, gender, education background, physical address, e-mail address, working information, marital status, emergence contact, your phone number, SIM card details, and an Account ID and/or password that you will use to access the App after registration.

When you use the App, you have to provide to us such relevant information as may reasonably be required by us in order for the App to work.

We will collect and upload the following information to our server, and we promise that this information will be strictly encrypted and transmitted to our server (https://live.pesafastatz.co) using secure protocols such as HTTPS. We will only perform necessary analysis on your information to provide you with personalized products. We will not alter or share your information with any third parties. The following is our detailed disclosure:

Device Information:

Whenever you use our application or access our website, we may collect certain technical data about your usage, such as internet protocol (IP) addresses, viewed web page information, duration of each visit/session, internet device identifiers (IDs) or media access control addresses, and information about the brand, model, and operating system of the device you use to access the application.

Additionally, when you use this application, you are required to provide us with technical information, including the type of mobile device you use, unique device identifiers (such as your mobile device's IMEI number, wireless MAC address network interface of your mobile device, or the phone number used by your mobile device), mobile network information, your mobile operating system, and time zone settings. We will also collect information stored on your mobile device, including contact lists, call logs, and SMS logs.

We collect all your SMS data, but only monitor messages related to financial transactions. Specifically, we monitor the sender's name, description, and transaction amount for credit risk assessment. This allows us to accurately assess your credit risk. We do not monitor, read, store, or share any of your personal SMS data.

When you use an application through a mobile device, we collect your location information. We need to track your address through your IP address to protect your account security.

When the application is in the background, we make efforts to stop collecting your location information, but such information may still be collected unintentionally. You can choose to temporarily disable location tracking on your mobile device at any time.

To ensure facial recognition and information security, our application requires access to your camera to capture the documents and photos needed for the loan application process. These documents and photos will help us conduct KYC verification to ensure the security of your account. Your photos will be uploaded to our server (https://live.pesafastatz.co) for identity comparison. Once this process is completed, we will delete your photo information. Thank you for your understanding and cooperation.

We may use personal data for the following purposes:

(1)To provide and maintain our services, including monitoring the use of our services, and promptly identifying and optimizing our service experience.

(2)To manage your account: managing your registration number as a service user. The personal data you provide will allow you to access different functions of the service as a user.

(3)To fulfill contracts: to enter into, comply with, and commit to any other contracts with us for the products, goods, or services you have purchased or in connection with the services.

(4)To contact you: to contact you through electronic communications such as email, phone, SMS, or other equivalent forms, such as push notifications of functional, product, or contractual service updates or information communications from mobile applications, necessary or reasonable. To provide you with news, special offers, and general information similar to the goods, services, and activities you have purchased or inquired about, unless you choose not to receive such information.

We may share your personal information in the following cases:

(1)Sharing with service providers: We may share your personal information with service providers to monitor and analyze the use of our services, and to contact you.

(2)Business transfer: We may share or transfer your personal information during negotiations with any merger, sale of company assets, financing, or acquisition of all or part of our business to another company.

(3)Affiliated companies: We may share your information with our affiliated companies, in which case we will require these affiliated companies to comply with this privacy policy. Affiliates include our parent company and any other subsidiaries, joint ventures, or other companies we control or jointly control.

Mkopo Wako will not disclose your personal information except as described here:

Mkopo Wako may share your personal information with third parties we employ to provide support services to us, including but not limited to collection services. These third parties are required to use the personal information we share with them solely to perform services on our behalf and to handle your personal information in accordance with all applicable privacy and data protection laws.

In certain circumstances, Mkopo Wako may share your personal information with third parties that partner with us to provide products and services to our customers. In such cases, we will require our business partners to use the information in a manner consistent with this policy, any applicable specific privacy statements, and all relevant privacy and data protection laws.

Mkopo Wako may share your personal information with third parties in the following possible situations:

(i) If you violate any laws, regulations, court orders, or other legal processes;

(ii) If we detect potential fraud, infringement of others' intellectual property, breach of our contracts or agreements, violation of laws, or other misuse of Mkopo Wako's websites, applications, products, or services;

(iii) If it is necessary to protect the rights or property of Mkopo Wako, or the health, safety, welfare, rights, or property of you or others;

(iv) In similar situations. If such events occur, we will take appropriate measures to protect your personal information.

Mkopo Wako may also share your personal information with third parties in the event of a reorganization or similar circumstances. If such events occur, we will take appropriate steps to protect your personal information.

Please note that by signing this form, you authorize Mkopo Wako to share your credit information (both positive and negative) with credit reference bureaus and to check your credit report for credit assessment purposes. Mkopo Wako may share your information with your consent or at your request.

Your information is highly encrypted which is completely out of readable and stored on our servers safely. Many of these databases are stored on servers located in Tanzania.

Mkopo Wako maintains reasonable safeguards to protect the confidentiality, security and integrity of your personal information. Although we use security measures to help protect your personal information against unauthorized disclosure, misuse, or alteration, as is the case with all computer networks linked to the Internet, we cannot guarantee the security of information provided over the Internet and will not be responsible for breaches of security beyond our reasonable control.

Mkopo Wako shall not be held accountable or legally liable for any data breach, misuse, disclosure or unlawful sharing due to the fault of its users’ failure to protect and secure their username and password or some other form of negligence.

If you have any questions about this Privacy Policy, You can contact us:

By email: support1@mkopowako.co or help@pesafastatz.co

By Call: 255743498457

By visiting this page on our website: https://live.pesafastatz.com